Customer Services Satisfaction Survey   
 

You recently contacted HTC Customer Service and now, to help us understand how to make our customer service the best it can be, please answer a few quick questions about your recent experience. (The survey should only take you a few minutes.) 

 
 
 
1
  1. Based on the experience you had during this most recent contact with HTC Customer Service, how likely
    are you to recommend HTC to your family and friends? (On a scale of 0-10, where 0 = You will
    definitely not recommend HTC and 10 = You will definitely recommend HTC)
(*Required)  
 









       
2
  2. Overall, on a scale of 1 to 5 how satisfied were you with THIS, your most recent experience of
    HTC Customer Service?
(*Required)  
 



       
3
  3. Has the problem you contacted HTC Customer Service about been resolved? (Yes/ No) (*Required)  
 
       
4
  4. Please use below box to tell us what you would most like improved based on this experience with
    HTC Customer Service.
(*Required)  
         
5
  5. Would you be willing to have HTC contact you and get to know more about your experience with
    HTC Customer Service?
(*Required)  
 
       
   
     
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